Shopping for a new car might not be at the top of your to-do list these days...
But since you are clicking through our website, you might be thinking of financing or leasing a new vehicle from us in the near future. In that case, you're probably wondering how we're handling test drives, sales, and sanitation practices during these times. You aren't alone. Many of our loyal customers are wondering the same thing, so we've put together a list of frequently asked questions to help you learn more about our free home car delivery service.
Should I be concerned about potential exposure to Covid-19 in automobiles?
The Centers for Disease Control (CDC) says that the greatest risk to your health in terms of this illness comes from contact with people, not surfaces. This is why the U.S. government is restricting people from entering the country, not cargo containers. Coronaviruses are fairly easy to render harmless with common household disinfectants. We are maintaining strict sanitizing procedures on our entire inventory to make our vehicles as safe as possible for our customers. For your convenience, you can find a list of many common COVID-19 fighting products here.
What precautions can I take, if I am worried about exposure?
By conducting your research on trim models, standard features, and colors that interest you via our user-friendly website, you can reduce your time at our the dealership if you elect to enjoy a test drive before your purchase. You can obtain a value for your trade-in vehicle, estimate purchase or finance payment options, and get pre-approved for credit through our convenient dealership website. If you would like to take advantage of our Matthews Motors Of Wilmington Concierge Delivery Service, we can handle all of the paperwork over the phone and deliver your car directly to your door. We offer this delivery service to all clients within a 25-mile radius of our dealership.
Will there be better deals now because of this?
Yes. Interest rates are lower than they were, which means lower financing payments for car-buyers. There are also 90-day deferred payment programs available that our finance department can tell you about in greater detail.
What does this mean for Service and Parts availability?
Our fully-stocked parts department and state-of-the-art service department are both open for your business and eager to serve you. If you would like to bring in your vehicle for maintenance, we ask that you book your appointment in advance to help us maintain CDC recommended disinfecting guidelines during this time, which includes social distancing in all guest lounge areas. You can schedule your service here.
As we continue to take all current precautions for everybody's health and safety, we encourage you to visit the CDC website for more information current safety measures and guidelines.
The Matthews Motors Of Wilmington Team